Contact Us

Cook Basket handles enquiries by phone and message. Expect a reply within one business day, and a real person on the line during business hours.

Phone: +1 434 489 1334
Address: 16013 Duval Dr, Charlotte NC 28273, United States
Hours: Monday to Friday, 9:00 to 17:00, closed on public holidays.

Order confirmations, dispatch notices and tracking are sent by email. If they are not arriving, check the spam folder before contacting us, as the address on file may be filtering automated mail.

Returns should be sent to the same address only after a return has been approved by email. Parcels sent without approval cannot be matched to an order and may be refused.